Whole lotta thwarting going on

The ultimate aim of the new generation of content management systems is generally the promotion of customer sales and satisfaction, along with an overall decrease in content management expenses. But what’s rotten at the heart of the planning and development of these systems is pretty much what cripples stand-alone software application development: before understanding the problem, organizations select a solution. Rather than assessing the organizational objectives and human goals, it is common for business process re-engineers to go out and buy a system of technologies that sparkles with the promise of precision and control, purporting to solve all problems, so long as they are generic.

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